Thursday, September 3, 2020 – DHS Worldwide Software Solutions, the global leader in information and destruction management software, recently achieved a major milestone in the company’s 2020 educational program. Since the start of the year, over 2,500 industry professionals have joined DHS to participate in a series of live online webinars, virtual training sessions and online self-guided training programs.
“We have found that one of the silver linings of the difficulties experienced in 2020 is an increase of dedicated time to learning”, says Paul Maggi, Director of Education and Compliance at DHS Worldwide Software. “We believe that our clients are most empowered when they understand how to best utilize the latest features of the Total Recall Software”
DHS educational webinar themes are selected and designed based on current industry trends and operator needs. With the start of the new year, DHS held their “Top 5 Tips for Increasing Profits Within Your Shredding Company” to help shredding operators redesign operational workflows and update processes to help grow their business. In February, DHS released their 2020 development roadmap during their “Annual Company Update Webinar”, helping prepare industry professionals around the globe for the release of many new industry first software features in Total Recall Software Version 8.7 / 4.7.
In March and April, DHS shifted gears to help customers and industry partners with the impacts of COVID. DHS provided webinars entitled, “Business As ‘Unusual’: Ongoing Adaptation to Current Environment” and “Coronavirus Impact: Key Tips and Help for Records / Shredding Operations”. The collaborative webinars helped share how records and shredding operators were best adapting to the new challenges, introduced new ways to keep their customers and employees safe, shared practical tips on strengthening client communication and more.
In the months following, DHS transitioned into preparing attendees for the RIM industry of tomorrow. Webinar topics included, “Total Recall Envision Web Training: Tips for Increasing Customer Adoption and Use”, “Improving Communication with TR E-Notification: Top 10 Questions Answered” and “Electronic Records Management: Today’s Commercial Offerings and Tomorrow’s Opportunities”.
In addition to the online educational webinar series, DHS Worldwide also announced the launch of an all-new, Customer Growth Center. Available to industry professionals’ looking to maximize operational efficiencies and profitability, the new online program brings together a series of self-guided training videos, supporting operational reference guides and classroom style task assignments. Following each of the educational sessions, participants undergo a virtual proficiency assessment with a live industry expert to boost their understanding of the materials covered.
To learn more about DHS Worldwide Customer Growth Center, or to find out how to get involved in their 2020 education program, email DHS at info@dhsworldwide.com or by calling 904.213.0448.
About DHS Worldwide Software Solutions
DHS Worldwide is a leader in information management technology for commercial, corporate, and governmental organizations. Over 1200 RIM operations around the globe have trusted Total Recall software by DHS Worldwide. The Total Recall software suite of products includes Records Management, Secure Destruction, Data Protection and Digital Imaging offerings. For over 25 years, DHS has empowered organizations to succeed by providing innovative solutions and industry expertise.
