DHS Worldwide Announces the Upcoming Release of Total Recall Software Version 8.6 – Focusing on the Customer Experience

December 16, 2019, Orange Park, FL – DHS Worldwide Software Solutions, the global leader in information and destruction management software, is proud to announce the release of Total Recall Software version 8.6. Featuring over 70 new product enhancements, DHS continues to provide industry first solutions.

Total Recall Version 8.6 delivers an all new way for Records and Shredding providers to interact with their customers. Featuring the In-Route Notify option, customers can receive instant notification when a driver is in route to their location. The notification includes the driver’s profile, picture, current location and expected time of arrival—ensuring a greater level of security and authentication.

“Records and Destruction companies alike are realizing that they are no longer just competing with a local provider that offers similar services,” says Richard Wisser, Director of Sales and Marketing at DHS Worldwide, “They are competing with every other service experience the customer receives. Total Recall 8.6 aims at keeping our users ahead of the competition by helping to provide an end user experience like no other.”

DHS Worldwide is also helping redefine the onsite shredding service experience. Utilizing the latest in Zebra Android Smart Devices, drivers can electronically email certificates of destruction, generate an electronic invoice and collect credit card payments all while onsite with the customer. With the introduction of wireless Bluetooth credit card processing devices, Total Recall helps keep your customers information secure while providing a professional and complete service.

Total Recall Version 8.6 also introduces many innovative features designed to streamline multi-stage customer project work. The new Work Order Workflow feature supports automating internal processes by automatically creating sequential work orders for each step of the project. This keeps each stage of the project well managed and helps drive the project from start to finish.

Other feature highlights of Version 8.6 include a new cross FBU work order search option, enhanced e-notification controls and new capabilities to bill individual work orders on demand.

To learn more about Total Recall Version 8.6, please contact the DHS Worldwide’s support team at 904.213.0448 or by sending an email to admin@dhsworldwide.com.

About DHS Worldwide Software Solutions
DHS Worldwide is a leader in information management technology for commercial, corporate and governmental organizations. Over 1200 RIM operations around the globe have trusted Total Recall software by DHS Worldwide. The Total Recall software suite of products includes Records Management, Secure Destruction, Data Protection and Digital Imaging offerings. For over 25 years, DHS has empowered organizations to succeed by providing innovative solutions and industry expertise.